1. INTRODUCTION
PropertyForSale365.com “we” or “us” or “our” operate our respective websites (collectively, the “Websites”);our social network pages, our products and/or our services. In this Privacy Policy, we will collectively refer to our Websites, Apps, social network pages, products and/or services as our “Offerings”.
This Privacy Policy from PropertyForSale365.com, together with the respective “Terms” (as defined in the Appendix, below) and any other contractual terms which apply between you and us, set out how Personal Data (defined below) that we collect from you or that you provide to us, will be used, disclosed or processed by us. This Privacy Policy also sets out the types of Personal Data we collect, how we keep it secure, as well as how you can access or alter your Personal Data stored by us. The links to our Websites and the relevant Terms are set out in the Appendix, below.
By visiting, subscribing, using or entering into an agreement in relation to the Offerings, you are taken to have read and agreed to this Privacy Policy. This Privacy Policy should be read together with the Terms and any other documents applicable to the specific Offerings you are using.
In this Privacy Policy, “Personal Data” means data, whether true or not, about an individual who can be identified either from that data or from that data when combined with other information to which an entity has access or is likely to have access.
Unless restricted by Local Privacy Laws, by using, or interacting with us, through the Offerings, you agree that any and all Personal Data relating to you collected by us from time to time may be used, processed, and disclosed for such purposes and to such persons as set out in this Privacy Policy.
Notwithstanding the aforesaid, the Offerings are not intended for use by any person who has not reached their legal age, e.g. minors, or persons who are incapable of managing their own affairs and/or are mentally incapacitated. If you fall within any of these categories, you must stop using the Offerings immediately.
As part of our efforts to ensure that we properly manage, protect and process your Personal Data, we will be reviewing our policies, procedures and processes from time to time. We may amend this Privacy Policy at any time by posting a revised version on the Websites and Apps. You will be deemed to have acknowledged and agreed to the latest Privacy Policy if you continue to use the Offerings after the changes have taken effect. You are reminded to check the Websites from time to time for updates to this Privacy Policy.
2. COLLECTION OF PERSONAL DATA
When you use our Offerings, we collect a variety of information from and about you, your devices, and your interaction with the Offerings. Some of this information identifies you directly or can be used to loosely identify you when combined with other data.
If you choose not to provide certain Personal Data to us (marked as mandatory in our forms/documents) you agree (notwithstanding any agreement between you and us) that we may not be able to provide you with our Offerings.
In providing our Offerings, we generally do not collect any sensitive personal data as may be defined under Local Privacy Laws. Unless specifically requested by us, please do not send us or provide any sensitive personal data when using the Offerings. Any disclosure of sensitive personal data by you will be deemed to be accompanied by your blanket consent for our further processing for whatever purpose you have provided it for.
2.1. Information you willingly provide. We collect Personal Data that you provide to us, such as your name, contact information, email, details about your home, properties you are interested in.
This may occur, for example:
- when you subscribe to/for any of our Offerings, or sign up for our email notifications, and/or newsletters via the Offerings;
- when you access any of our services through a social network site such as Facebook or LinkedIn, or through digital platforms such as Google or Apple;
- when you subscribe to/for any of our Offerings, or sign up for our email notifications, and/or newsletters via the Offerings;
- when you access any of our services through a social network site such as Facebook or LinkedIn, or through digital platforms such as Google or Apple;
- when you complete other forms such as a participating in surveys, information requests, promotions and/or competitions;
- when you correspond with a real estate or home services professional (such as a real estate agent, property consultant or others) (“Real Estate or Home Services Professional”) on or via the Offerings.
You may also provide information about a third party through the Offerings, for example, if you share a name, contact number, email with a recipient via any communication channel, including but not limited to email, WhatsApp and notifications via the Websites. By providing such information to us, you represent and warrant to us that you have obtained the consent of the third party for you to provide us with their Personal Data for the purposes set out in this Privacy Policy.
2.2 Cookies, pixels, and other tracking mechanisms. We use various technologies to collect information automatically when you access and use our Offerings, including cookies, and other similar technologies. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Offerings, we and our partners may place one or more cookies on your computer or other electronic devices or use other technologies that provide similar functionality.
- We may use cookies to connect your activity on the Offerings with other information we store about you (either in your account profile or in connection your prior interactions on our Offerings) to, for example, store your preferences. The use of cookies helps us improve the quality of our Offerings to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of advertising, or storing information you may want to retrieve on a regular basis, such as your shortlisted properties or preferred searches. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser. However, if you choose to disable cookies, many of the features of the Offerings may not operate properly.
- Some of our pages may also include pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or IP address. We may, for example, implement a pixel on specific Offerings where you view a certain listing so that we can track whether the listing is of relevance to you while offering recommendations. Through these pixels and cookies, we collect information about your use of our Offerings, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Offerings.
- We also collect information about the computer or mobile device you use to access our Offerings, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behaviour.
- We also allow certain third parties to collect information about your online activities through cookies and other technologies when you use the Offerings. These third parties collect information when you view or interact with one of their advertisements through the Offerings, and (b) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the internet. The information gathered by these third parties is non-personally identifiable information which is used to make predictions about your characteristics, interests or preferences and to display advertisements on the Websites across the internet which are tailored to your interests.
- Many of the third parties we allow to collect information on the Websites and members of the ‘Network Advertising Initiative’, which offers a single location to opt out of advertising targeting from member companies. To opt out, please follow the link: http://www.networkadvertising.org/choices/ and follow the instructions on the site. Another good way of opting out is through the following link: http://www.aboutads.info/choices/. Lastly, you can manage the type of cookies that are allowed through your browser settings, including completely blocking all cookies if you so wish. For information about how to manage cookies on your browser, please see the help section of the browser you are using.
2.3 Email Management. You may receive emails from us for a variety of reasons – for example, if you take an action through the Offerings, sign up for a properties information, brochure to send you the newsletter unless if you want to unsubscribe from our newsletter under the button “Unsubscribe”.
3. PURPOSES OF COLLECTION, USE AND DISCLOSURE
3.1 We may collect, use, disclose and/or otherwise process your Personal Data (or have your Personal Data processed by third parties, such as Google Analytics, on our behalf) for the following purposes:
- provide, operate and administer the Offerings;
- improve your browsing experience by personalising the Offerings, for instance by automatically populating forms on the Websites and Apps when you make enquiries of selected estate agents;
- respond to your enquiries or requests and take follow-up actions on complaints or feedback regarding the use of the Offerings;
- send you general communications via any communication channel, including but not limited to email, SMS, WhatsApp and website notifications, including for marketing purposes where we have received your consent;
- facilitate your communications with other users, including real estate agents and other third parties through the Offerings;
- contact you to conduct surveys, research and obtain feedback about the Offerings;
- provide you with the opportunity to participate in promotions, competitions and exclusive offers and/or provide you with rewards related to such promotions, competitions and offers;
- conduct data analysis, testing and research, monitoring and analysing usage and trends, developing new products and services, and improve existing products and services;
- notify you about changes to our Offerings;
4. THIRD PARTY WEBSITES
The Offerings may, from time to time, contain links to and from the websites of our partner networks and vendors. We also allow some third parties to display applications and/or widgets on our Offerings that allow you to interact and share content including, for example, through social media buttons such as Facebook’s ‘share’ and ‘like’, Instagram, Twitter, Pinterest. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Websites and/or Apps, or their collection of information through these third party applications and/or widgets. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please read and agree with these policies and terms and conditions before you submit any Personal Data to these websites.
5. LANGUAGE
To the extent permitted by law, where there is a non-English version of this Privacy Policy, then in the event of any inconsistency between the English version and the translation of this Privacy Policy into any other language, the English version shall prevail.
6. CONTACT US
Should you require further information about the treatment of your Personal Data by us, please do not hesitate to contact our Data Protection Officer at: [email protected]